Srishty Singh
AI-Powered Contact Center Intelligence | CX Optimization | QA Automation
- Role
- Strategic Business Development Representative at Observe.AI
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Srishty Singh
Customer conversations hold some of the most valuable insights for any organization. The challenge? Most contact centers struggle to capture, analyze, and act on them at scale.At Observe.AI, we’re helping organizations unlock the power of their customer conversations through AI.From improving quality assurance and agent coaching to driving better customer experiences and operational efficiency, AI is transforming how modern contact centers operate.I spend my time connecting with CX, contact center, and operations leaders to exchange ideas on:• Elevating agent performance• Scaling quality assurance with AI• Turning conversations into actionable insights• Improving customer experience across every interactionIf you\'re exploring ways to bring more visibility and intelligence into your contact center, I’m always open to sharing insights and learning from industry leaders.Always happy to connect with professionals passionate about CX, AI, and the future of customer conversations.
Experience
Strategic Business Development Representative
Mar 2026 — Present
Education
Bharatiya Vidya Bhavan's
Secondary School, Science
Kalinga Institute of Industrial Technology, Bhubaneswar
Bachelor of Technology - BTech, Electronics and Computer Science Engineering
2018 — 2022
Doon Public School
High School, Science
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