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Edward Richardson

Director of Sales Development @Observe.AI

Salt Lake City, UT, US
EMAILS
e••••••••@observe.ai
MOBILE NUMBERS
+18•••••••01

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WORK HISTORY

Aug 2024 — Present

Director of Sales Development @Observe.AI

Salt Lake County, UT, US

EDUCATION

1989 — 1991

Salt Lake Community College

Business Courses, Generals

ABOUT EDWARD RICHARDSON

I\'m an accomplished Revenue Generation leader with a solid history of success driving multi-million-dollar pipeline growth within the SaaS sector. My expertise lies in targeting high-value prospects, managing sales funnels, developing effective lead generation strategies, and inspiring sales development teams while encouraging a culture of high performance, optimism, perseverance, and accountability.As a child, I was raised in a military family and was taught the value of self-discipline and organization at an early age. While in high school and college, I humbly began my career running a mailroom for a prominent software firm in Salt Lake City. Here I developed strong habits that would later become instrumental in my professional success.As my career progressed, I was afforded an opportunity as a systems analyst for a medical coding software company. Through hard work and a keen analytical mind, I quickly rose through the ranks.In 2012, I joined the Fusion-io team as a Sales Development Representative where I consistently exceeded performance metrics which was highlighted by eight consecutive months of quota attainment and the highest close percentage for opportunities generated.In 2013, I was hired by NICE Systems (formerly inContact Inc.) as a Sales Development Representative where I continued to flourish. By the time I was offered a Sales Development Manager position in 2014, I was well-equipped to lead, driving the success of my team. Together, we achieved a 30% pipeline growth year-over-year from 2014 to 2022. Focused on mentoring and coaching, I was recognized as the Top Business Development Manager company-wide for two consecutive years.In 2022, I was offered a position at Centrical as the Director of Americas Business Development where I continued to have a significant impact. In 2022, my team and I generated 150 new business opportunities, achieving a $20 million pipeline at 114% of our goal. Together we achieved an impressive 50% of our annual goal in Q1 of 2023, reaching $12 million out of a $24 million target while remaining on track to reach $29 million by the end of 2023 and by the end of Q3 in 2023, we generated 210 opportunities with a $24 million pipeline at 126% of our goal. I\'m grateful for the values and discipline I learned throughout my childhood and career as they fueled my ability to quickly assess opportunities, establish productive relationships, and help others reach their full potential.

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