Karli Cervantes Onofrio
Solutions Onboarding Specialist @ThoughtSpot
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WORK HISTORY
Solutions Onboarding Specialist @ThoughtSpot
Mode has been acquired by Thoughtspot! My role remains the same, I will still continue onboarding our new Enterprise customers to the Mode platform.
EDUCATION
DePaul University
Bachelor of Arts (B.A.) in Psychology with a concentration in Human Services
SKILLS
ABOUT KARLI CERVANTES ONOFRIO
I’ve built my career around adaptability, problem-solving, and a deep commitment to helping others. I bring over 14 years of diverse experience, spanning across the analytics + BI/AI space, customer service, hospitality, mental health, and insurance industries. No matter the industry, my focus has remained the same: supporting people and creating meaningful connections that drive impact.Currently, I’m the Associate Community Manager at ThoughtSpot, where I manage community engagement, content publishing, and cross-functional initiatives to drive customer success and product adoption. Prior to ThoughtSpot acquiring Mode, I worked as an Enterprise Onboarding Specialist for the Mode platform, supporting customer onboarding and enabling users to get the most out of the platform.With a B.A. in Psychology and Human Services from DePaul University, I bring empathy, adaptability, and clear communication to every project. Whether I’m taking on new projects and offering support across the organization, or helping friends and family plan memorable events, I\'m always driven by curiosity, energized by collaboration, and looking for ways to create impact and connection.
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