John Noonan
Experienced business executive - product management & marketing
- Role
- Senior Product Manager Digital Customer Experience Online Travel at American Express
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About John Noonan
Senior marketing profession with digital travel expertise as well as extensive experience working with key partners and global companies on strategic marketing initiatives, value proposition enhancements and business growth initiatives. Specific experience in understanding complex business requirements and translating them to technology development to improve overall customer satisfaction. Selected by senior management to build teams and redraft product positioning based on industry and competitive trends. Coaching leader with an eye on continuous process improvement.Specialties: Business Insights. Product Innovation, Global Insights
Experience
Senior Product Manager Digital Customer Experience Online Travel
Feb 2014 — Present · New York, NY, US
Responsible for integration of travel-related cardmember benefits, including premium hotel programs. • Business lead for hotel integration projects. Responsible for end to end project management including business requirements, technical development, user testing and project delivery. • Worked effectively across multiple key stakeholders, including product management, marketing, legal/compliance and technologies to successfully deliver projects on time. Delivered +36% increase in program bookings.• Leverage strong relationships with technology and business partners to assist with overall project design and delivery.
Education
State University of New York at Plattsburgh
BS, Accounting
1974 — 1978
Fordham University
MBA, Finance
Skills
- Management
- Business Requirements
- Analytics
- Sales
- B2b
- Direct Marketing
- Business Development
- Digital Marketing
- Leadership
- Analysis
- Segmentation
- Strategy
- Marketing
- Product Management
- Competitive Analysis
- Customer Experience
- Selling
- User Experience
- Marketing Strategy
- Training
- Technology Integration
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