Gilberto Garcia

Senior Engagement Manager Latam @ServiceNow

Mexico City, MX
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2021 — Present

Senior Engagement Manager Latam @ServiceNow

MX

EDUCATION

N/A

Instituto Tecnológico Autónomo de México

Business management and leadership in the digital transformation

1997 — 1997

Instituto Tecnológico Autónomo de México

Project Management Diploma, Program / Project Management

1998 — 2001

Instituto Tecnológico Autónomo de México

Master’s Degree of Information Technology and Administration

1986 — 1991

Instituto Politécnico Nacional

Bachelor of Communications and Electronic Engineering, Telecominicaciones

SKILLS

Biblioteca De Infraestructura De Tecnologías De InformaciónEngagement ManagementRisk ManagementTeam ManagementIT OutsourcingPmiItilConsultingIT Service ManagementDue DiligenceSubcontrataciónBusiness ProcessInfrastructureBusiness IntelligenceEarned Value ManagementGestión De Servicios TiProcess ImprovementIT StrategyCustomer OrientedInteligencia EmpresarialPmpBig DataTeam LeadershipCertificación PmpLeadershipService DeliveryBusiness AnalysisBusiness DevelopmentProject PlanningSocial NetworkingProcesos De NegocioCommunication SkillsInformation TechnologyProject ManagementProject FinanceMs ProjectPositive Can-Do AttitudeAdministración De Las Tecnologías De La InformaciónProject Portfolio ManagementEstrategia Ti

ABOUT GILBERTO GARCIA

Accomplished Delivery and Engagement Leader with over 25 years of experience in global IT…

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Gilberto Garcia — Senior Engagement Manager Latam at ServiceNow in Mexico City, MX | Unifers