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Simran Sangha
Customer Success Executive @ServiceNow
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WORK HISTORY
Customer Success Executive @ServiceNow
I lead some of ServiceNow’s largest strategic accounts in the high-tech industry, driving platform adoption, value realization, and successful digital transformation outcomes. I partner closely with C-level stakeholders to align business goals with ServiceNow’s capabilities, ensuring measurable impact and sustained success. Through proactive success planning and executive governance, I guide cross-functional teams to accelerate time-to-value and strengthen long-term strategic partnerships.
EDUCATION
University of Pittsburgh Katz Graduate School of Business
Master of Business Adminstration, Information Systems & Strategy
Army Institute of Technology (AIT), Pune
Bachelor of Engineering, Information Technology
SKILLS
ABOUT SIMRAN SANGHA
Digital Transformation leader with extensive experience in helping large enterprises and U.S. federal agencies modernize operations and improve digital experiences.I focus on strengthening service delivery, employee experience, and enterprise performance through cloud and SaaS solutions—working extensively with platforms like ServiceNow to drive enterprise-scale transformation. I also develop technology roadmaps, governance frameworks, and growth strategies that align technology with business outcomes.In the professional services space, I’ve led business development and sales pursuits, built executive relationships, and driven revenue growth through strategic account management and solution development.I enjoy working with executives to solve complex challenges, build strong teams, and deliver measurable results through practical, scalable digital solutions.
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