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Jennifer Smith

Senior Customer Success Manager @ServiceNow

Arlington, VA, US
MOBILE NUMBERS
+14•••••••00

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WORK HISTORY

Mar 2026 — Present

Senior Customer Success Manager @ServiceNow

EDUCATION

N/A

Miami University

Bachelor of Science (BS), Mass Communications - Media Management

SKILLS

AnalyticsAccount ManagementSales OperationsEnterprise SoftwareSaasProject ManagementStrategic PlanningDirect MarketingProgram ManagementManagementMarketingSellingMarketing CommunicationsSolution SellingCloud ComputingBusiness DevelopmentMobile DevicesCross-Functional Team LeadershipMarketing StrategyLeadershipTelecommunicationsProduct DevelopmentSalesSoftware Industry

ABOUT JENNIFER SMITH

Customer Success, sales and marketing professional with over 30 years of experience. Broad based experience encompasses enterprise software sales, account management and marketing. Strengths include excellent interpersonal skills, detail-oriented, the ability to work seamlessly with cross-functional teams and demonstrated success managing multiple initiatives within a fast-paced environment.

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