Dana Spiel
Senior Client Executive, Clinical Decision Support
- Role
- Senior Client Executive at Optum
- Location
- Chandler, AZ, US
- LinkedIn followers
- 500 followers
About Dana Spiel
Nearly 30 years at Optum, I specialize in solution sales, consistently exceeding quotas and advancing evidence-based decision support criteria, software, and consulting services to senior management across hospitals, health systems, and health plans. My work emphasizes fostering external relationships, maintaining a 97% client retention rate, and growing territories by over 35%, reflecting a deep commitment to healthcare management and change adaptation. My mission is to support healthcare organizations in achieving operational excellence through tailored solutions and strategic partnerships. By combining external relationship-building with a focus on healthcare management, I aim to enable impactful decision-making across large national hospital systems.
Experience
Senior Client Executive
Sep 1996 — Present · Chandler, AZ, US
Consistently exceed a $7 million quota by selling evidence-based decision support criteria, software and consulting services to hospital, health system and health plan senior management. Large national hospital systems include:• Over 5 Million: Dignity Health, LifePoint, and Sutter Health.• Over 3 Million: Adventist Health West, Banner Health, Iasis, County of LA and UC Health• Achieved President’s Club by exceeding quota 17 consecutive years; 2015: 143% 2016: 178% 2018: 135%, 2019: 190% 2020: 139% 2021: 144%; 20•••37%, 2023: 115%• Grew territory over 35% while maintaining 97% of existing customer base of over 600 hospitals and health systems.• Develop relationships and conduct executive sales presentations and product demonstrations to C-Suite.• Engage end-users, managers, directors, and C-Suite stakeholders to maximize product value and growth while helping customers deliver quality care and achieve a positive revenue cycle impact. • Partner with both internal and external resources to customize the most optimal solutions for existing and new accounts.• Exhibit at national conferences and serve on the board of The AZ American Case Management Association.
Education
Boston University
Master of Business Administration - MBA, Organizational Behavior Studies
University of Connecticut
Bachelor's degree, Human Development and Family Studies, General
Skills
- Forecasting
- Hospitals
- Strategic Planning
- Recruiting
- Healthcare Information Technology
- Program Management
- Strategy
- Healthcare
- Management
- Marketing Strategy
- Managed Care
- Customer Retention
- Customer Service
- Training
- Process Improvement
- Networking
- Leadership
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