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Jan Storey

Sr Director Account Management Healthplans, Pbm @Optum

Tucson, AZ, US
EMAILS
j••••••••@optum.com
MOBILE NUMBERS
+16•••••••83

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WORK HISTORY

Apr 2025 — Present

Sr Director Account Management Healthplans, Pbm @Optum

EDUCATION

N/A

Harlaxton College

English Literature (British and Commonwealth)

N/A

Butler University

BS

SKILLS

Client RelationsAccount ManagementChange ManagementSoftware DocumentationInterviewingProcess ImprovementStategic PlanningCross-Functional Team LeadershipLeadershipMedicare Part DCommunictionsHealth InsuranceManaged CareMedicareProgram ManagementPresentaionsStaff ManagementCusromer ServiceSpecial ProjectsTeam MotivationHealthcare Information TechnologyBusiness Process Re-EngineeringProject ManagementTeam BuildingManagementTeam LeadershipPost-Sales SupportPharmacy Benefit ManagementPharmaceutical IndustryHealthcare

ABOUT JAN STOREY

With over two decades of leadership experience in the healthcare industry, my journey has been shaped by a commitment to fostering resilience, collaboration, and continuous improvement. Guided by the \"Never let a teammate fail\" principle, I’ve built and led teams that thrive in dynamic environments and consistently achieve outstanding resultsAs a Senior Director at Optum, and having held numerous leadership roles at Express Scripts, I bring a unique blend of strategic business acumen and deep technical expertise. My work spans program management, operations, and team development, where I\'ve successfully led large-scale client implementations, built career development programs, and spearheaded initiatives to drive employee engagement and NPS improvement.I specialize in creating and executing employee development strategies that align with business objectives, empowering teams to perform at their highest level. My focus on training, mentorship, and operational excellence ensures that teams are not only equipped for success but are motivated to exceed expectations.I thrive in environments where transparency, accountability, and innovation are at the forefront. By leveraging technology and data-driven insights, I drive efficiency and sustainable growth across teams and organizations. As an active member of leadership and employee engagement initiatives, I am passionate about fostering cultures where communication, collaboration, and creativity can flourish.In addition to work accomplishments, I am also a member of the Greater Tucson Leadership Class of 2025, an active Board Vice President and Chair of the Development Committee for Roots and Roads Community Hospice Foundation, and a certified facilitator of The Fair Play Method. Let’s connect to discuss how we can collaborate or share insights on leading high-performing teams and creating innovative development solutions.

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