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Valentina Reyna Paz
Customer Success Manager @dLocal
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WORK HISTORY
Customer Success Manager @dLocal
Barcelona, ES
EDUCATION
Universidad Metropolitana (VE)
Bachelor’s Degree
ABOUT VALENTINA REYNA PAZ
During my 10 years in the payments, fintech, and high-tech sectors, I’ve held a mix of commercial and technical roles. A constant in my career has been turning complex client challenges into clear, actionable solutions that drive measurable business results. I excel at building strong, long-term client relationships and working seamlessly with diverse, cross-functional teams across markets and cultures. Combining strategic thinking with hands-on delivery, I take the lead on initiatives and ensure projects move forward efficiently and effectively. I’m fluent in English and Spanish. My background in Systems Engineering reflects my passion for bringing order to complexity — whether it’s streamlining processes, enhancing customer experience (CX), or delivering strategic client solutions. I thrive in international environments, where collaboration and stakeholder engagement are key to success. On a personal note, I’m a baking enthusiast and proud dog \"mom\"(both keep me grounded and energized).
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