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Ana MacHado Kovalski
Customer Success Manager Latam @dLocal
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WORK HISTORY
Customer Success Manager Latam @dLocal
BR
EDUCATION
Universidade Paulista
Processos Gerenciais
ABOUT ANA MACHADO KOVALSKI
Senior Key Account Manager with 10+ years of experience managing enterprise and strategic accounts in global technology and marketplace companies, including Uber and Booking.com.I\'m passionate about building meaningful, long-term partnerships and driving sustainable growth through collaboration, data and execution. Through my career, I\'ve led account strategy, negotiations and high-impact initiatives focused on revenue growth, market expansion and partner satisfaction.I have strong experience working with C-level stakeholders, managing complex accounts and leading cross-functional teams in fast-paced, international environments. I\'m comfortable navigating ambiguity, balancing urgency and strategy, and turning insights into action.I bring a relationship-driven mindset, combined with storytelling, ownership and results - always focused on creating value for both partners and the business.
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