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Technical Project Manager @US Tech Solutions
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WORK HISTORY
Technical Project Manager @US Tech Solutions
US
Lead enterprise SaaS and cloud initiatives, aligning cross-functional engineering, product, QA, and operations teams to deliver scalable solutions on time and within scope.Architected and oversaw AWS environments (EC2, VPC, RDS, Lambda) supporting SaaS integrations, improving operational efficiency and reducing infrastructure costs by 25%.Directed Agile teams, facilitating sprint planning, PI planning, daily stand-ups, and retrospectives to ensure predictable delivery outcomes.Developed executive dashboards, KPIs, and RAID logs to inform data-driven decisions and track program performance, budgets, risks, and dependencies.Managed stakeholder communications, presenting technical progress, risks, and mitigation strategies to executives and enterprise clients.Implemented process improvements in release management and deployment pipelines, reducing production incidents and increasing delivery efficiency.Collaborated with product and engineering to capture customer feedback, prioritize features, and influence roadmap decisions.Mentored and coached team members in Agile best practices, improving productivity, cohesion, and team adoption of standardized workflows.Monitored SLA adherence and performance metrics, proactively identifying issues and implementing corrective actions to enhance client satisfaction.Added line for impact: Drove SaaS adoption initiatives that increased enterprise client utilization rates by 20% through process optimization and targeted onboarding strategies.
EDUCATION
Lonestar College
Bachelor of Science - BS, Computer Science
Kontec Computer Technology
Diploma of Education, Computer Studies
Houston City College
Certification, Arts, Entertainment, and Media Management
ABOUT TIVE OFOU
Technical Project Manager with 6+ years of experience leading enterprise SaaS and cloud initiatives from strategy through execution. I specialize in aligning cross-functional engineering teams, stakeholders, and customer-facing groups to deliver scalable, high-impact solutions in fast-paced environments.My experience spans Agile delivery (Scrum, SAFe), API integrations, CRM/ERP platforms, cloud implementations, and data-driven executive reporting. I have successfully managed multiple concurrent initiatives while driving adoption, improving operational workflows, and ensuring alignment with business objectives.I bring a strong blend of technical fluency and business acumen, partnering closely with software engineers while communicating clearly with senior leadership and external stakeholders. I thrive in roles that require bridging technical delivery with business outcomes, improving adoption, and driving measurable impact.
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