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Abhay Shegokar

Lms Administrator @US Tech Solutions

Mumbai, MH, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2022 — Present

Lms Administrator @US Tech Solutions

Responsibilities:• Leading a team of 5 associates managing ComplianceWire LMS• Works on assignments dealing with the routine and daily operation• Helps in performing manual testing of the new updates/features in LMS• Creates and updates resources to train and support learners on how to use the LMSUser Management:• Creating/modifying user profiles, allocating roles and assigning courses and quizzes to the correct target audienceCourse Management:• Test, upload, create, and manage the overall course structure and set up course programs based on specifications, while tracking course revisions and history• Builds online assessments in the LMS for courses• Works with the various departments to manage the course asset library and assignmentsUser Group:• Responsible for creating, updating and reviewing user groups• Adding users to appropriate user groupsCurriculum Management:• Responsible for creating, updating and reviewing curriculum• Adding appropriate courses to curriculum• Assignments of curriculum to users or user groupsReporting:• Responsible for creating, sharing and scheduling various reports as requested• Develops and updates standardized tools and reporting for ongoing access to learning information; generates standard and custom reports• Supporting Audits and Inspections by generating and sharing the latest training reports • Working on automation of various Compliance report using Power QueryTroubleshooting:• Solve identified LMS issues independently and act as a point of contact for support issues, which may involve dealing with the LMS vendor and other vendor support servicesProcess Improvements:• Implemented a new hire onboarding form to help identify the correct role-based curricula to assign• Assisted in the creation of on-time completion metrics• Automated Training Program Report using power query in MS Excel• Supported in seamless transition to a new document management system, bulk adding and retiring of procedures.

EDUCATION

2007 — 2011

Mumbai University

Bachelor of Science (BSc)

2002 — 2007

Bhausaheb Vartak Ploytechnic

Diploma

1992 — 2002

Shree Nutan Vidya Mandir High School

S.S.C.

2012 — 2014

Welingkar Institute of Management

POST GRADUATE DIPLOMA in BUSINESS ADMINISTRATION

SKILLS

IT Infrastructure OperationsTeam ManagementSlaProblem ManagementService ManagementService DeskIT Service ManagementChange ManagementIncident ManagementService DeliveryBusiness AnalysisItilNetworking

ABOUT ABHAY SHEGOKAR

Learning Management System (LMS) Specialist with 18+ years of professional experience…

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