Susan Simoes
- Role
- Enterprise Solutions Specialist at Frontier Internet
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Susan Simoes
I am a seasoned business specialist with a proven track record spanning 11 years in the…
Experience
Enterprise Solutions Specialist
Jan 2020 — Present
Primary Customer Contact: Serve as the primary point of contact, fostering loyal relationships. Comprehensive Support: Offer multi-channel customer support. Trusted Advisor: Develop trust and manage customer relationships. Solution Delivery: Ensure seamless solution delivery and pricing alignment. Effective Communication: Communicate progress through Quarterly Business Reviews (QBRs). Metrics Monitoring: Monitor key account metrics and industry trends. Continuous Learning: Stay updated through educational opportunities and professional networks. Value Addition: Enhance the organization\'s reputation through diverse contributions. Client Satisfaction: Maintain high client satisfaction with exceptional service. Product Analysis: Continuously analyze product usage for improvements. Sales Collaboration: Collaborate with Sales for client onboarding and coordination.
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