Stefanie Marasco

About Stefanie Marasco

Experienced Production Operations Manager with a demonstrated history of working in the…

Experience

1. Production Operations Manager

   Xerox

   Jun 2015 — Present

   Organizes and directs production activities for 20+ business applications to meet and exceed established production goals in a cost-effective manner.• Performs workflow analysis and implements situational protocols for the production teams.• Interfaces with managers and supervisors to establish production and quality control standards.• Interfaces with customer service teams to resolve all operational customer complaints.• Implements and maintains processes, procedures, and programs to improve the productivity of the operation.• Interfaces with managers to address organizational needs, equipment utilization, and maintenance.• Provides leadership, communication, and coaching to production teams; cultivates a motivated employee environment of trust, teamwork, accountability, self-confidence, and business ownership.• Prepares all required reports and correspondence to business, management, and production teams.• Identifies, documents, and implements opportunities for continuous improvement.• Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions.

Skills

• Military
• Powerpoint
• Project Management
• Human Resources
• Command
• Customer Service
• Microsoft Office
• Dod
• Military Experience
• Employee Benefits
• Defense
• Recruiting
• Employee Relations
• Xerox Business Applications
• Public Speaking
• Leadership
• Air Force
• Onboarding
• Military Operations
• Information Assurance
• Teamwork
• Management
• Mainframe
• Office Administration
• Organizational Leadership
• Security Clearance
• Docushare
• Phone Etiquette
• Training
• Applicant Tracking Systems
• Office Management
• Talent Acquisition
• Proofreading
• Performance Management
• Troubleshooting
• Time Management