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SB

Shonnice Booker

Call Center Manager @Xerox

Tallahassee, US

EMAILS

[email protected]

MOBILE NUMBERS

+12•••••••00

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WORK HISTORY

Sep 2015 — Present

Call Center Manager @Xerox

Tallahassee, FL, US

SKILLS

Call CentersCustomer SatisfactionContact CentersManagementTeam BuildingCustomer ServiceProject ManagementStrategic PlanningTeam LeadershipCoachingAccount ManagementChange ManagementSdlcSoftware Development Life Cycle (Sdlc)Process ImprovementSolution SellingOutsourcingBusiness AnalysisManaged ServicesLeadershipConflict ResolutionBusiness Process ImprovementRequirements AnalysisCloud ComputingVendor ManagementProgram Management

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ABOUT SHONNICE BOOKER

Call Center Manager at Xerox-Federal Solutions Department Of Labor

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