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Simon Schouten

Advisory Solution Consultant Customer Workflow @ServiceNow

Amsterdam, NL
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2020 — Present

Advisory Solution Consultant Customer Workflow @ServiceNow

Provide strategic and technical advice to customer service organisations based on their business drivers, goals and challenges;\\\\nDesign, create and present solutions in order to demonstrate ServiceNow platform capabilities and business value with a focus on Customer Service Management and Field Service Management;\\\\nCollaborate and share knowledge and experiences with colleagues globally in order to continuously learn and grow as an organisation;\\\\nDrive alignment across teams and territories to effectively work towards common goals;\\\\nCreate re-usable technical and marketing assets for pre-sales consultants;\\\\nLead customer workshops to identify areas of value and improvement;\\\\nProvide customer, partner and internal sales enablement sessions and content;\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

SKILLS

Hosted VoiceCloud ComputingTelecommunicationsUcaasMobile CommunicationsIp VpnAvaya ProductsPbxUnified CommunicationsEager to LearnTelephonyConverged CommunicationsCentrexVoipPre-SalesVoice Over Ip (Voip)UcIp CentrexSolution SellingLyncBroadsoftInternet Protocol (Ip)Avaya TechnologiesVastmobiel in 1StrategyWanMobile CentrexSipIp PbxWide Area Network (Wan)AvayaManaged ServicesMobile DevicesFmcFixed Mobile Convergence

ABOUT SIMON SCHOUTEN

More than 10 years of experience in a Pre-Sales role, from products to solutions and…

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