Sean Hay
Service Delivery Team Lead @IFS
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WORK HISTORY
Service Delivery Team Lead @IFS
CA
Working collaboratively with client and/or Vendor Systems Integration teams up to 50+ resources, and internal architecture and implementation teams from a handful to dozens of team members to implement COTS software for Aviation and Defence clientele as part of client Aircraft Engineering Maintenance, Planning, and Compliance modernization business transformation programs.
EDUCATION
Carleton University
Bachelor of Engineering
SKILLS
ABOUT SEAN HAY
Experienced Business Transformational or Business realization specialist with multiple successes in everything from Fortune 50 Complex Business or IT Transformations to complete product design and build from inception to production release. Extensive experience in organizational/transformation/operations management as a proven leader in continuous improvement methodologies, with a specific talent in post-mortem/retrospectives, facilitation of cross-functional teams resolving complex business or product issues through multiple advanced complex problem solving techniques like: business problem statement definition and impacts assessment including effective cost assessment of action or inaction; Root Cause and Primary Cause Analysis; organizational process development leveraging both subjective analytics and complex problem solving methodologies like interrelationship or driver analysis, decision analysis tailored to the participants; and multiple brainstorming techniques chosen and tailored specifically based on team dynamics and needs. Organizational Change successes supported by extensive experience in multi-org, multi-region humble and respectful collaboration and influencing skills. Program/Project Management leader, with a proven achievability quotient, a tireless proven risk and stakeholder management skillset, with product and software development experience, a pragmatic and efficient capability to identify and leverage tools which support the business project improvement need. Product Development and SW Implementation Delivery Leader, with a keen sense for development efficiency and dynamic responsiveness to project constraints, maintaining schedule/release predictability and cadence. End-to-end product experience, from requirements/concept through business case analysis, product build to delivery/deployment managing all engineering disciplines (HW/EE/FPGA,SW,ME), bridging the concepts of Agile/Lean Methodologies to product/release predictability. A technology proponent to solve global problems, from climate change to aviation safety, to medical and networking to shrink and improve the world, and a recent active study of AI Technologies, their strengths and potential in a world where the only constant is change. Specialties: Business Transformation Leadership, Management Consulting, Program/Portfolio Management, Product Development, Project Management, Agile/Lean, Risk Management, Operations Management, Customer liaison, organizational management, network architecture, Process Engineering, Root Cause Analysis, Software Concepts.
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