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Senior Manager- HR Portfolio @Royal Caribbean Group
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WORK HISTORY
Senior Manager- HR Portfolio @Royal Caribbean Group
Miami, FL, US
EDUCATION
The University of Georgia
Pre-Business, Management
Kennesaw State University - Michael J. Coles College of Business
Bachelor of Business Administration (B.B.A.), Management and Entrepreneurship
SKILLS
ABOUT ROBERT WIGLEY
Dynamic customer experience and leadership development executive with over a decade of progressive success driving innovation in client engagement, HCM digital service transformation, and organizational strategy. Proven track record leading cross-functional teams to deliver millions of dollars in annual ROI through ideation programs, product enhancements, and streamlined business processes. Expert in forging strategic partnerships with senior leadership, product teams, and client organizations to elevate service delivery, accelerate feature adoption, and maximize operational efficiency. Adept in developing high-impact leadership coaching frameworks, associate engagement strategies, and scalable process improvements that strengthen client retention, enhance internal culture, and boost revenue growth.
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