Ron Daniels
Sr MS Client Delivery Manager at NTT Ltd.
- Role
- Sr Ms Client Delivery Manager at NTT DATA, Inc.
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Ron Daniels
Experienced Telecommunications Global Service Delivery Manager, CSR, NOC Engineer and…
Experience
Sr Ms Client Delivery Manager
Jan 2023 — Present
The Sr MS Client Delivery Manager takes responsibility for the overall management of a client contract. They support the business and protect the company’s reputation by taking responsibility for overall Contract management for local, small and low to medium complexity contracts. They are responsible for ensuring client satisfaction, service delivery, and contract profitability for their assigned client contracts. These clients require service delivery for more than one NTT Business Unit and are often complex by nature and are typical across multiple sites or for multiple NTT service offerings.
Skills
- IT Operations
- Firewalls
- Cloud Computing
- Vendor Management
- Technical Support
- Cisco Technologies
- Leadership
- Sharepoint
- Virtualization
- Mpls
- IT Service Management
- Network Administration
- Networking
- Management
- Information Technology
- Network Design
- Incident Management
- IT Management
- Dhcp
- Disaster Recovery
- Lan-Wan
- Software Documentation
- Servers
- Itil
- Visio
- Telephony
- System Administration
- Vmware
- Vpn
- Network Security
- Wan
- Telecommunications
- Security
- Active Directory
- Windows Server
- Hardware
- Help Desk Support
- Managed Services
- Dns
- Integration
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