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Ron Daniels

Sr Ms Client Delivery Manager @NTT DATA, Inc.

Philadelphia, PA, US
EMAILS
r••••••••@global.ntt
MOBILE NUMBERS
+17•••••••30

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WORK HISTORY

Jan 2023 — Present

Sr Ms Client Delivery Manager @NTT DATA, Inc.

The Sr MS Client Delivery Manager takes responsibility for the overall management of a client contract. They support the business and protect the company’s reputation by taking responsibility for overall Contract management for local, small and low to medium complexity contracts. They are responsible for ensuring client satisfaction, service delivery, and contract profitability for their assigned client contracts. These clients require service delivery for more than one NTT Business Unit and are often complex by nature and are typical across multiple sites or for multiple NTT service offerings.

SKILLS

IT OperationsFirewallsCloud ComputingVendor ManagementTechnical SupportCisco TechnologiesLeadershipSharepointVirtualizationMplsIT Service ManagementNetwork AdministrationNetworkingManagementInformation TechnologyNetwork DesignIncident ManagementIT ManagementDhcpDisaster RecoveryLan-WanSoftware DocumentationServersItilVisioTelephonySystem AdministrationVmwareVpnNetwork SecurityWanTelecommunicationsSecurityActive DirectoryWindows ServerHardwareHelp Desk SupportManaged ServicesDnsIntegration

ABOUT RON DANIELS

Experienced Telecommunications Global Service Delivery Manager, CSR, NOC Engineer and…

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