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Renee Dahl

Guest Services Manager @U.S. Bank Stadium

Minneapolis, MN, US
MOBILE NUMBERS
+16•••••••27

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WORK HISTORY

Jul 2016 — Present

Guest Services Manager @U.S. Bank Stadium

Minneapolis, MN, US

Managed and Supervised over 150 Guest Experience Reps and Leads* Worked in close collaboration and coordination with multiple departments including, but not limited to, Food & Beverage * Handled difficult guest situations in a calm, professional manner resolving problems to the satisfaction of all involved parties* Maintained relationships with VIP guests through personal contact utilizing a variety of tools including in-person, phone, text, and e-mail, focusing on the ultimate goal of season ticket and event sales* Participated in the coordination and supervision of special events and private parties * Responded quickly and calmly in emergency situations, implementing best outcome * Issued gifts to season tickets holders and promotional giveaways to fans

EDUCATION

1982 — 1986

University of Minnesota Duluth

B.A., Physical Education

2010

Empire Beauty School-Bloomington

Esthetics License

SKILLS

Vip ServicesEvent PlanningBusiness DevelopmentHosting EventsTrainingNew Business DevelopmentEvent ManagementBartendingLaser Hair RemovalTreatmentConcierge ServicesSurgeryCustomer ServiceHospitality IndustryAestheticsHostessesSkinTime ManagementTherapeutic MassageServersRestaurant ManagementCharity EventsAccount ManagementBody MassageChemical PeelsMicrosoft WordStrategic PlanningBody ContouringSkin CareCateringData EntryInterpersonal SkillsFace and Body Rejuvenation Treatments

ABOUT RENEE DAHL

As an Instructional Aide with the Eastern Carver County School District, I assist the…

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