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Guest Services Manager @U.S. Bank Stadium
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WORK HISTORY
Guest Services Manager @U.S. Bank Stadium
Minneapolis, MN, US
Managed and Supervised over 150 Guest Experience Reps and Leads* Worked in close collaboration and coordination with multiple departments including, but not limited to, Food & Beverage * Handled difficult guest situations in a calm, professional manner resolving problems to the satisfaction of all involved parties* Maintained relationships with VIP guests through personal contact utilizing a variety of tools including in-person, phone, text, and e-mail, focusing on the ultimate goal of season ticket and event sales* Participated in the coordination and supervision of special events and private parties * Responded quickly and calmly in emergency situations, implementing best outcome * Issued gifts to season tickets holders and promotional giveaways to fans
EDUCATION
University of Minnesota Duluth
B.A., Physical Education
Empire Beauty School-Bloomington
Esthetics License
SKILLS
ABOUT RENEE DAHL
As an Instructional Aide with the Eastern Carver County School District, I assist the…
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