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Partner, Ibm Consulting @IBM
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WORK HISTORY
Partner, Ibm Consulting @IBM
Mumbai, IN
As Lead Client Partner, I lead a digital transformation program with the largest bank in India for IBM Consulting. This includes enhancements & operation of the mobile app for the bank in a 24X7 model. I\'m responsible for P&L, contract & delivery management for the program. Negotiation of multi-brand contract with the bank (HW/SW/Services)
EDUCATION
Institute of Cost Accountants of India
Associate's Degree, Costing & Management Accounting
The Institute of Chartered Accountants of India
Master's Degree, Accounting
ABOUT RAJIV NANDI
A dynamic, solution focused business leader with broadly diverse expertise in Banking domain: Digital Transformation, Services Integration, Operation, Mobile Application Management, Profit & Loss for large Portfolio, managing Sr. Client relationship, large ADM program delivery, leveraging Cognitive & Dynamic Automation. He gained rich experience while performing business critical roles with domain knowledge in Banking & Credit cards, Telecom & Manufacturing, Audit. A motivational & interpersonal leader who propels teams to exceed expectations. Managing Indian & global delivery of IT projects for Fortune 100 financial institutions specific focus to North American Financial Institutions- Large India domestic banking mobile application with 1 M daily logins across 200+ journeys - Profitable business growth with diversification of portfolio across domain & geographies - Giving back value to clients leveraging Watson Cognitive & Robotic Process Automation - Implemented agent assist, user assist, Bots to reduce manual work, avoid tickets - Margin improvement & give backs thru\' Quality, service metrics & productivity improvement - Cost control while driving savings through process improvement & Lean projects - Helping clients to move to Managed Services model - Transitioning large production support program to steady state - Large P&L with US operations for 1500+ strong team- Contracting, MSA negotiation, vendor compliance including vendor management - Service delivery in varied domain & technologies including iOS App development - People management & facilitating career development for large team - Operations efficiency, global compliance for large delivery organization - Relationship with Sr. client executives of Global Financial Institutions - Harvest ideas to drive innovation led organizational savings Specialties: Production Support, Banking & Credit Cards industry, Automation, Offshore/ Onshore delivery, Sr Client relationship, Project & large program management, Innovation & productivity improvement, BU operation control, Leading matrix teams, People management, Vendor management, Financial package consulting, ERP implementation.
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