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Principal Solution Consultant @Genesys
Marche-en-Famenne, BE
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WORK HISTORY
Feb 2024 — Present
Principal Solution Consultant @Genesys
Brussels, BE
EDUCATION
1989 — 1992
LUCA School of Arts
Professionele Bachelor
2008 — 2008
Odisee
Postgraduate
2001 — 2002
Certification
Aircraft Radiotelephone Operator
2014 — 2014
MOBOTIX Seminars Center, Langmeil / Germany
High-resolution IP video systems
2017 — 2017
B2B Learning
PRINCE2® Foundation certificate
1987 — 1988
Certification
Private Radio Telephonic
2023 — 2023
Vlerick Business School
Take the Lead in Sustainability Management
2017 — 2017
B2B Learning
PRINCE2® Practitioner certificate
2018 — 2018
Wolters Kluwer
Writing a successful business case
SKILLS
ManagementNetworkingIctBusiness Process ImprovementVoipData CenterIpSoftware as a Service (Saas)Information TechnologyNetwork DesignAvayaIT StrategyIvrTeam ManagementSipManaged ServicesInternet Protocol (Ip)Customer Relationship Management (Crm)Contact CentersStrategySession Initiation Protocol (Sip)Energy AuditsIp CamerasInternet Protocol Suite (Tcp/Ip)Voice Over Ip (Voip)SecurityPlanningService DeliveryTechnical SupportCommunicationCrowd ControlChange ManagementTelecommunicationsTrainingPublic SafetyTeam LeadershipWide Area Network (Wan)Project ManagementNetwork AdministrationTelephony
ABOUT PETER MEERT
I specialize in customer experience transformation, helping organizations reimagine their…
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