Oleh Skalych

WORK HISTORY

EDUCATION

ABOUT OLEH SKALYCH

I excel in handling critical situations, possess quick learning abilities, and can effectively manage vast amounts of information. My experience includes working with various investment vehicles, such as cryptocurrencies, stocks, and forex. Additionally, I have a background in customer support and specialize in customer verification within the financial market, all of which I execute seamlessly through the CRM system. I\'ve played a pivotal role in helping the office achieve its planned performance indicators and have successfully optimized office operations- Professional Experience- Led a team of 10 professionals in the successful delivery of investment project with a focus on quality, efficiency, and client satisfaction- Developed and maintained project plans, budgets, and timelines, ensuring alignment with organizational goals and objectives- Proactively identified and mitigated project risks, resulting in a 19% reduction in potential disruptions- Fostered strong client relationships through effective communication and regular status updates, resulting in increased customer satisfaction on 25 %- Collaborated with cross-functional teams to optimize processes, streamline workflows, and drive continuous improvement initiatives.