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Consultant - Business Continuity & Disaster Recovery Crisis Management Operational Resilience @Verizon
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WORK HISTORY
Consultant - Business Continuity & Disaster Recovery Crisis Management Operational Resilience @Verizon
Alpharetta, GA, US
Experienced leader in Business Continuity, Disaster Recovery, Site Emergency Action, and Event Management, ensuring organizations remain resilient in the face of disruptions. Skilled in developing and managing programs that align with corporate strategy, enhance preparedness, and drive rapid response to crises.Core Expertise: • Business Impact Analysis (BIA): Led comprehensive BIAs to identify critical functions and develop effective recovery strategies. • Strategic Business Continuity Planning: Oversaw the creation and execution of BUCOOP, BCP, IDRP, SEAP, CMP, and SECP to ensure operational resilience. • Stakeholder Collaboration & Training: Partnered with internal teams and vendors to train Planners, Working Committee Members, and business unit representatives. • Crisis Management & Incident Support: Served as a key Crisis Management Team member, guiding business units through incident response and recovery. • Post-Incident Analysis & Continuous Improvement: Conducted After Action Reviews to refine strategies and enhance preparedness. • Process Optimization & Cost Savings: Led initiatives that minimized downtime, improved service quality, and saved millions in potential losses. • Project Leadership & Executive Reporting: Presented strategic recommendations to senior leadership, identifying critical functions and strengthening disaster recovery efforts. • Program Transition & Compliance: Successfully transitioned Business Continuity support for PSO, achieving a 100% recertification rate for 30+ BCEM program plans. • Training & Development: Delivered 100+ hours of BCEM training, enhancing team readiness and effectiveness.Passionate about building resilient organizations, streamlining business continuity processes, and fostering a culture of preparedness. Always looking to connect with like-minded professionals to share insights and best practices in business continuity and crisis management.
EDUCATION
University of West Georgia
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
SKILLS
ABOUT NIEMIAH MURPHY
I am a business professional with more than 15 years of wide-ranging project management, logistics, managerial, operations, loyalty & retention, sales, and marketing experience; exceeding key performance indicators for both small startups to some of the largest fastest pace technology enterprises. I have successfully managed projects relating to revenue generation, customer acquisition, major account management, process improvement, business continuity, logistics, customer retention, and employee developmental training. Currently, I hold a position as a Senior Business Continuity Analyst which has honed my project management skills, understanding of critical business functions, and process improvement for crisis management, all while helping me learned to navigate new, complex challenges. I work daily at creating and implementing effective plans and programs to ensure the least amount of impact during these events.\"All opinions are my own\"
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