Nikhil S. G.
Tax Operations Manager @JDA TSG
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WORK HISTORY
Tax Operations Manager @JDA TSG
Harrisburg, PA, US
Onboard 47 Tax Associates and Coach them to deliver exceptional service for our clients,• Drive team attainment of Service Level Agreements and Key Performance Indicators,• Implement policy updates through training and change control processes,• Analyze daily/weekly/monthly team performance data and deliver performance feedback and coaching,• Identify areas for process improvement at the individual and team level,• Approve employee timecard in ADP after reconciling with productive time in Amazon Connect.
EDUCATION
Shippensburg University of Pennsylvania
MBA
The Institute of Chartered Accountants of India
Chartered Accountant
University of Mumbai
Bachelor of Commerce (B.Com.)
SAP
SAP Certified Application Associate - Financial Accounting with SAP ERP 6.0 EHP5
Pennsylvania State Board of Accountancy
Certified Public Accountant
SKILLS
ABOUT NIKHIL S. G.
Finance professional with strong leadership skills. Highly capable of developing talent with excellent coaching and training skills. Extensive experience with multiple organizations, both foreign and domestic. Strong analytical and audit acumen focusing on compliance and accountability. Able to convey meaningful metrics, trends, forecasts and budgets with all levels of management. Articulate and broad business background brings more than top financial management to the organization. Specialties: Manage the finance, accounting and tax function, lead Sarbanes-Oxley compliance and migrate legacy systems to ERP platforms.
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