Aaron Wilson
Operations Manager @JDA TSG
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WORK HISTORY
Operations Manager @JDA TSG
US
Analyzed geographic performance using Google Reviews and implemented targeted action plans to improve operational metrics. Ensured that the experts located at the retail locations across multiple states adhered to Intuit’s corporate standards, maintaining seamless operations. Monitored KPIs through Power BI and dashboards, making data-driven decisions to enhance performance. Elevated customer satisfaction by implementing strategies that improved Net Promoter Score (NPS).
EDUCATION
Villanova University
Bachelor of Business, Administration (BBA)
Villanova University
Certified, Six Sigma Green & Green Lean
Destiny College International
Master's Degree, Executive Leadership & Coaching
Cornell University
Project Management
SKILLS
ABOUT AARON WILSON
Professional Summary Senior Operations Leader and Customer Success Executive with…
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