Myles Whitfield

Outreach Executive Ii @Oak Street Health, part of CVS Health

Develop relationships with community members to engage Medicare seniors with Oak Street Health.Generate leads by effectively engaging the Medicare senior community through event execution and local outreach.Maintain knowledge of internal sales systems and marketing programs by attending scheduled meetings.Prospect and cold call to new leads assigned to you.Nurture prospective patients via email, phone, and networking.Collaborate with Community Relationship Managers and other Outreach Executives to drive lead generation.Maintain consistent touchpoints with prospects to drive new patient growth.Capture and record customer information and sales activity in the CRM system.Act as a point of contact for the clinical team regarding patient inquiries.Resolve concerns and complaints from new prospects and patients.