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Miguel García Álvarez
Director, Service Assurance @Pegasystems
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WORK HISTORY
Director, Service Assurance @Pegasystems
EDUCATION
Universidad Nacional de Educación a Distancia - U.N.E.D.
Bachelor's degree, History
Universidad Politécnica de Madrid
Bachelor of Engineering (B.E.), Telecommunications Engineering
Universidad Politécnica de Madrid
Ingeniero Técnico Superior de Telecomunicacions, Telecommunication Engineering
SKILLS
ABOUT MIGUEL GARCÍA ÁLVAREZ
IT professional with more than 17 years at Pega, including over 6 years as part of the Global Service Assurance team. During this time, I have led strategic initiatives, managed critical client escalations across EMEA, and contributed to increase longterm client success. On my spare time, I love reading and writing about maps.
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