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Start for FreeMichael Kottwitz
Digital Customer Contact Center Service Excellence @Deloitte
Fort Worth, TX, US
EMAILS
m••••••••@deloitte.com
MOBILE NUMBERS
+18•••••••57
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WORK HISTORY
Apr 2021 — Present
Digital Customer Contact Center Service Excellence @Deloitte
Fort Worth, TX, US
Joining Deloitte’s Financial Services practice with over 20 years of industry experience in Banking and Insurance. Accelerate delivery of projects in Customer Experience Strategy, Contact Center Transformation/Digitization, and Customer Insights & Analytics.
EDUCATION
N/A
The University of Texas at Arlington
BA
SKILLS
ManagementBusiness Process ImprovementVendor ManagementFinancial ServicesStrategic Planning
ABOUT MICHAEL KOTTWITZ
Experienced and analytical financial professional with a proven track record delivering…
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