Michael Kottwitz

Digital Customer Contact Center Service Excellence @Deloitte

Fort Worth, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2021 — Present

Digital Customer Contact Center Service Excellence @Deloitte

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Fort Worth, TX, US

Joining Deloitte’s Financial Services practice with over 20 years of industry experience in Banking and Insurance. Accelerate delivery of projects in Customer Experience Strategy, Contact Center Transformation/Digitization, and Customer Insights & Analytics.

EDUCATION

N/A

The University of Texas at Arlington

BA

SKILLS

ManagementBusiness Process ImprovementVendor ManagementFinancial ServicesStrategic Planning

ABOUT MICHAEL KOTTWITZ

Experienced and analytical financial professional with a proven track record delivering…

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