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Start for FreeMegan Sommerville
Senior Business Analyst @DXC Technology
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WORK HISTORY
Senior Business Analyst @DXC Technology
DXC Technologies is an elite cloud integration firm focused in ITSM with an established history of process transformation and practical results. DXC consultants are highly trained in practical ITIL implementations, ServiceNow automation, and developing highly efficient process designs—helping clients achieve their full potential. The firm’s sustained success with global Fortune 500 companies and nimble start-ups have proven that their approach will bring any IT organization away from fire-fighting towards a proactive and more effectively managed environment. DXC is the one-stop-shop for all ServiceNow needs covering Education, Process, and Automation. As a Senior Business Analyst I am- Responsible for requirement gathering and process documentation on client engagements - Support analysis of business processes and provide innovative and scalable solutions to increase operational maturity for client; Assist with development appropriate process solutions- Advises on options, risk and impacts on business processes and cultural adoption- Follow-up on outstanding client needs and provide timely status reports to Project Manager and Process Consultant on engagement- Communicates technical problems and solutions to both technical and non-technical audiences- Builds positive relationships with external clients by providing excellent service/support and consistent communication as appropriate.
EDUCATION
University of Missouri-Columbia
Interdisciplinary Studies, Communications, Marketing, Sociology
SKILLS
ABOUT MEGAN SOMMERVILLE
Senior Business Analyst with DXC Technologies ServiceNow Practice
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