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Start for FreeIan Fischer
Enterprise Account Manager @Fiserv
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WORK HISTORY
Enterprise Account Manager @Fiserv
EDUCATION
University of Phoenix
Bachelor of Science
University of Portland
Master of Science - MS
SKILLS
ABOUT IAN FISCHER
I am an experienced professional with a background in software quality assurance verification, troubleshooting field software issues, and program / account management. I offer special expertise in technical troubleshooting, issue tracking, and managing deliverables to customers.My track record of building and maintaining customer relationships while applying critical thinking to internal processes allowed for successful integration of products and services. I am successful at managing multiple projects concurrently in an organized manner.Specialties: • Strong diagnostic and troubleshooting skills• Ability to multi-task without supervision• Strong time and priority management; highly organized• Experience in customer support trouble ticket management• Experience with software build system applications• Knowledge of Microsoft Office software• Excellent communication and interpersonal skills• Effective writing and record keeping • Execute detailed product test and evaluation plans• Entry level Linux experience
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