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Senior Enterprise Account Manager @Fiserv
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WORK HISTORY
Senior Enterprise Account Manager @Fiserv
US
Enterprise-wide accountability for ensuring quality delivery of products and services for client’s organization• Provides oversight, proactive planning, and is aligned closely with Fiserv Conversions, Implementations, Development, Product Management and Client Services• Develops and manages operational and technical relationships within Client’s organization to carry out their strategy• Ensures metrics are met or exceeded—drives Client satisfaction through gathering and disseminating feedback to drive performance improvements• Tasked with understanding Client’s environment to ensure full utilization of Fiserv solutions for maximum benefit• Has holistic understanding and visibility of Client’s projects and initiatives• Provide dashboard and tactical reporting on accomplishments, in-process activities, and outstanding items, ensuring all items are addressed• Participates in Client’s strategic discussions to plan for potential services
EDUCATION
Northwest Missouri State University
Human Environmental Resources & Management
SKILLS
ABOUT CLARE HAATS
Accomplished Business and Client Relationship Manager with over 20 years of experience in…
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