Hemant Mohan
Principal PS Consultant at Genesys | Cloud Contact Centre Solution | Ex- Amazon | Amex | Barclays
- Role
- Principal Ps Consultant at Genesys
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Hemant Mohan
As a Senior Manager Workforce Management, I lead and manage teams across various…
Experience
Principal Ps Consultant
May 2024 — Present · IN
Education
Delhi University
Bachelor's degree, Arts
2010 — 2013
Skills
- Process Management
- Data Analysis
- Contact Centers
- Performance Management
- Analytical Skills
- Workforce Management
- Outsourcing
- Customer Satisfaction
- Analysis
- Team Management
- Call Centers
- Vendor Management
- Iex
- Service Delivery
- Management
- Business Analysis
- Change Management
- Bpo
- Operations Management
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