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Emma Chen
Cloud Transformation Lead @Spark New Zealand
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WORK HISTORY
Cloud Transformation Lead @Spark New Zealand
I lead enterprise-scale cloud transformation that modernise technology estates while reshaping how we deliver, operate, and innovate.At Spark, I am accountable for migrating and modernising complex, mission-critical workloads to cloud-native platforms—balancing speed, risk, and commercial outcomes. My focus is on cost optimisation, operational excellence, and delivery predictability, achieved through strong architectural alignment, disciplined governance, and data-driven decision-making.A key differentiator in my approach is the practical adoption of AI and automation. I embed agent-assisted workflows, platform telemetry, and automation into cloud platforms and delivery practices to improve decision velocity and streamline operations. This ensures transformation delivers more than infrastructure change—it creates durable improvements our ways of working.I am particularly focused on building future-fit platforms and teams, where cloud, automation, and AI combine to unlock resilience, adaptability, and long-term competitive advantage.
EDUCATION
University of Auckland
BBIM, Accounting and Information Management
SKILLS
ABOUT EMMA CHEN
As a Cloud Transformation Lead at Spark New Zealand, I bring expertise of driving enterprise-scale transformations. My role focuses on migrating and modernizing critical workloads to cloud-native platforms, ensuring cost optimization, operational excellence, and delivery predictability. Leveraging expertise in cloud concepts and architecture, I focus on balancing commercial outcomes, risk management, and speed of delivery through disciplined governance and architectural alignment. My work incorporates innovative AI and automation strategies, embedding agent-assisted workflows, platform telemetry, and infrastructure automation to enhance operational efficiency and decision-making. Collaborating with teams, I contribute to building modern technology estates while fostering a culture of continuous improvement and strategic impact.
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