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Doriane F.
Business Analyst @City of Philadelphia
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WORK HISTORY
Business Analyst @City of Philadelphia
Philadelphia, PA, US
Manage and support technical projects for the Office of Innovation and Technology (OIT)* Work closely with development and support teams during business process related projects, including writing use cases and assisting in prioritization of features and functionality for systems* Contribute to the planning for new or enhanced IT services or service bundles based on partner input and knowledge of OIT policies and standards* Research, investigate, and promote the use of existing and emerging technologies to support or enhance IT operations* Build and maintain collaborative and consultative relationships with customers and central OIT areas related to specific business processes
EDUCATION
University of Pennsylvania
Certificate, Cybersecurity
Arcadia University
Bachelor’s Degree, Theatre/Theater
Susquehanna University
Theatre/Broadcasting
ABOUT DORIANE F.
CompTIA Security+ certified, March 2023.Cybersecurity | Technical Writing | Arthttps://github.com/dorianeSFIT professional curious about technology\'s visceral impact on humanity. An active proponent for the synthesis of the arts and IT. A strategic problem solver with a unique skillset encompassing technical support, cybersecurity, and the arts.Other areas of interest include: pentesting, theatre, improvisation, music, macro and infrared photography, creative writing.
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