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Start for FreeDemarcus Robinson
Auto Claims Adjuster @Iaai
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WORK HISTORY
Auto Claims Adjuster @Iaai
Managed and resolved auto claims, tracking claim status, cycle time, settlement outcomes, and compliance metricsServed as primary liaison between medical providers, legal teams, insurers, and repair vendors, ensuring accurate data exchange and timely resolutionMaintained high-integrity claims datasets in accordance with state regulations and internal quality standardsAnalyzed claim documentation and loss details to support coverage determinations and settlement decisionsProduced ad-hoc reporting and case summaries to support internal reviews and escalations
EDUCATION
Alabama State University
Bachelor of Science (B.S.), Business Administration, Finance
The University of West Alabama
Master of Business Administration - MBA
SKILLS
ABOUT DEMARCUS ROBINSON
Results-driven Business Intelligence & Data Analyst with a strong foundation in data analysis, reporting, and dashboard development, backed by both the Google Data Analytics Professional Certificate and the Google Business Intelligence Professional Certificate.I specialize in transforming raw data into actionable insights that support business strategy, operational efficiency, and executive decision-making. My background in financial services and insurance brings a strong understanding of risk, compliance, metrics, and stakeholder communication—allowing me to bridge the gap between technical analysis and business impact.Core strengths include:SQL querying and data validationBuilding interactive dashboards using Tableau & Power BIAdvanced Excel (PivotTables, Power Query, VLOOKUP/XLOOKUP)Data modeling, KPI development, and trend analysisTranslating complex findings into clear, business-ready insightsI am actively pursuing opportunities in:Business Intelligence Analyst • HR Data Analyst • People Analytics • Reporting Analyst • Data Analyst
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