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Cynthia Yamauchi
Marine Claims Analyst @Tokio Marine America
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WORK HISTORY
Marine Claims Analyst @Tokio Marine America
Pasadena, CA, US
Managed a diverse portfolio of inland auto/marine insurance claims.• Conducted thorough investigations into the circumstances surrounding each claim, utilizing analytical skills and attention to detail to assess liability, coverage, and damages.• Collaborated with insureds, claimants, witnesses, and experts to gather relevant information and evidence to support claims processing and resolution.• Evaluated policy terms, conditions, and endorsements to determine coverage applicability and limitations, ensuring adherence to regulatory requirements and company guidelines.• Utilized claims management software and tools to document claim details, track progress, and communicate updates to stakeholders effectively.• Prepared comprehensive claims reports.• Negotiated settlements with claimants, insureds, and third-party service providers in a fair and efficient manner.• Maintained a high level of customer service.
SKILLS
ABOUT CYNTHIA YAMAUCHI
An enthusiastic self starter with a strong attention to detail with over six years of…
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