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Start for FreeClara Oliveira
Associate Quality Process @Shopee
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WORK HISTORY
Associate Quality Process @Shopee
São Paulo, BR
Acting in process quality and continuous improvement, ensuring alignment between operations, internal policies, and regulatory requirements. Experienced in conducting detailed operational cycle analyses, data validation, and audits that guarantee information integrity and process efficiency.Responsible for coordinating SOP reviews, monitoring performance indicators, and promoting process standardization across teams, directly contributing to accurate decision-making and sustainable results. Recognized for an analytical mindset, strong sense of ownership, and collaborative approach in implementing solutions that strengthen operational governance.
EDUCATION
Faculdade de Tecnologia de São Paulo - FATEC-SP
Postgraduate Degree, Technology and Inovation
Universidade Paulista
Bachelor's degree, Business Management
ABOUT CLARA OLIVEIRA
Experienced and dedicated Quality Assurance professional with over 6 years of hands-on experience in software testing, project management, and process quality. Skilled in ensuring compliance, governance, and operational efficiency across complex and sensitive environments.Acting in process quality and continuous improvement, I lead initiatives focused on SOP review, audit coordination, and performance monitoring to strengthen data integrity and enhance cross-functional alignment. Passionate about driving standardization, optimizing workflows, and delivering consistent, high-quality results through collaboration and analytical precision.
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