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Clémentine Hartlieb
Manager @Dans le Noir ? Dining in the Dark restaurants
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WORK HISTORY
Manager @Dans le Noir ? Dining in the Dark restaurants
Geneva, CH
CLIENT RELATIONS – FLOOR OPERATIONS- Coordination of dinners at Dans le Noir? Geneva restaurant located in the Ritz-Carlton Geneva- Welcoming guests, organizing and coordinating services, post-dinner client debriefs- Follow-up, organization, and supervision of bookings and client requestsCOORDINATION- Optimization of restaurant operations and coordination with the partner (follow-up on menu creation with the Chef and participation in tastings, internal team communication, operational functioning of the project, etc.)- Team management of guide-waiters: scheduling, recruitment, training, and supervisionCOMMUNICATION- Oversight of internal and external restaurant communications and public relations- Social media management- Management of the restaurant’s online reputation on review platforms- Blog writing to support SEOBUSINESS DEVELOPMENT / SALES / EVENTS- Organization and supervision of events, partnerships, and entertainment activities- Prospecting, follow-ups, and sales development- Optimization of B2B development- Organization of \"out-of-the-box” events
EDUCATION
IUT Lyon 1
Two-year university degree in Sales and Marketing
Lancaster University
MSc in Management - European Triple Degree Track
University of Hamburg
Bachelor in Economics - Erasmus year
Ludwig-Maximilians-Universität München
Master of Science -European Triple Degree Track
Emlyon Business School
Programme Grande Ecole - European Triple Degree Track
Université Lumière Lyon 2
Double curriculum: Bachelor with major in Economics and Preparatory class
High School Saint Exupéry
French secondary school diploma with major in Economics
ABOUT CLÉMENTINE HARTLIEB
Pragmatic. Versatile. Radiant. After several enriching experiences in France…
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