Ciandress Jackson

Fractional Chief Technology Officer @Spok

Greensboro, NC, US

Develop and implement comprehensive technology roadmaps aligned with business objectives, ensuring scalability, innovation, and alignment with industry best practices.• Lead digital transformation efforts by evaluating current technology landscapes, identifying opportunities for improvement, and spearheading initiatives to modernize systems and processes.• Implement and enforce robust cybersecurity measures and risk management strategies to protect organizational data and ensure compliance with relevant regulations and standards.• Spearhead the development and rollout of proprietary assessment software using agile methodologies, ensuring timely delivery and alignment with client requirements.• Successfully onboarded 12 customers, facilitating smooth transitions and ensuring high levels of customer satisfaction through effective project management and support.• Leverage data-driven insights to drive DEIB (Diversity, Equity, Inclusion, and Belonging) initiatives, enhance organizational strategies, and contribute to a more inclusive workplace.• Collaborate with cross-functional teams to streamline processes, optimize performance, and integrate feedback for continuous improvement of software solutions.

Columbia University in the City of New York

Certificate

Keller Graduate School of Management of DeVry University

Masters

Springboard

Certificate

University of Virginia

Bachelor of Arts