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Faezeh Effendi

Senior Director of Product Development @Spok

Minneapolis, MN, US
MOBILE NUMBERS
+16•••••••83

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WORK HISTORY

Mar 2019 — Present

Senior Director of Product Development @Spok

Eden Prairie, MN

Responsible for team of Developers and QA resources across various locations for mission critical contact center applications.

EDUCATION

N/A

Southwest Minnesota State University

Bachelor of Applied Science (BASc)

ABOUT FAEZEH EFFENDI

34+ years of experience delivering commercial software products. • 20+ years of managing software development teams including multiple offshore resources • Managing team of developers and QA to plan and execute steps required for JITC (Joint Interoperability Test Command) certification. • 4 years of managing Tier 3 support with team of developers and QA. • 4+ years of hands-on Scrum Master experience including offshore teams. • Certified Scrum Master. • Experience working with Rally Software. • Successful transfer of waterfall development practice to Agile. • Good communication, interpersonal, and team building skills. • Extensive use of analytical and problem-solving skills with everyday tasks and responsibilities. • Proven track record in establishing collaborative and productive development teams. • Ability to work under tight deadlines while coordinating several projects at a time and responding to changing business and technical conditions. • Designed and developed various mission critical applications. • Programming in C, C++ for Linux, Oracle database, Oracle stored procedures, Oracle Forms and Reports, Pl/Sql, Linux Shell Scripting, IVR applications using Dialogic telephony boards.

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