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Christine Miranda

Associate Vice President, Editorial & Publication Support Services @Cactus Communications

Mumbai, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2024 — Present

Associate Vice President, Editorial & Publication Support Services @Cactus Communications

Mumbai, IN

Responsible for customer experience, revenue, and cost for all editorial and publication support services. • leads a team of 150+ full-time employees and 2500+ freelancers, distributed globally • responsible for effectively communicating strategic and tactical initiatives to the team, team motivation, and team performance • defines and delivers against strategies for improving customer experience, revenue, and cost, ensuring that work models align with priorities • point of…

EDUCATION

2003 — 2008

St. Xavier's College

Bachelor of Science (B.Sc.)

2012 — 2013

St. Xavier's College

Diploma in Clinical Research

N/A

Carmel of St. Joseph

Secondary School

2008 — 2010

University of Mumbai

Master of Science - MS

ABOUT CHRISTINE MIRANDA

I have over 12 years of experience in scholarly publishing, with expertise in team leadership, customer experience, and business operations. I have worked with a variety of stakeholders in academia, including researchers, universities, journals, societies, and publishers. I am a results-driven, resourceful, and highly motivated professional with a customer-centric approach, strong leadership capabilities, impeccable communication, and a talent for influencing effectively.

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