Cathleen Lowery

Business Analyst III - at WOW! Internet, Cable & Phone

Role
Business Analyst Iii - Technology at Wow Internet, Tv, & Phone
Location
Huntsville, AL, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Cathleen Lowery

Experienced Business Process Analyst with a demonstrated history of working in the…

Experience

  1. Business Analyst Iii - Technology

    Wow Internet, Tv, & Phone

    Apr 2020 — Present · Huntsville, AL, US

Education

  • Athens State University

    Certificate

    2019 — 2020

  • Athens State University

    Master of Science - MS

    2021 — 2023

  • John C Calhoun State Community College

    Certificate

    2016 — 2018

  • Athens State University

    Bachelor of Science - BS

    2019 — 2021

  • John C Calhoun State Community College

    Associate's Degree

    2016 — 2018

Skills

  • Voip
  • Microsoft Office
  • Customer Satisfaction
  • Sharepoint
  • Net Promoter Score
  • Operations Management
  • Process Improvement
  • Business Process
  • Business Process Improvement
  • Powerpoint
  • Microsoft Excel
  • Program Management
  • Quality Control
  • Quality Assurance
  • Workforce Management
  • Call Centers
  • Leadership
  • Wireless
  • Health Insurance
  • Avaya Technologies
  • Management
  • Salesforce.com
  • Inventory Management
  • Telecommunications
  • Customer Service

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