Anoop Gupta
Driving Sales | Aftersales | Customer Service & Support | Strategically boosting Business & profitability | Views are my own
- Role
- Key Account Manager at Škoda India
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Anoop Gupta
A seasoned professional with 20+ years of experience in the Automobile industry, specialising in the Aftersales department. Possesses a deep understanding of the automotive market, customer needs, and operations management. Has a proven track record of success, having worked across India in all states, including 10 years at Skoda Volkswagen India and 8 years at Maruti Suzuki. Holds an Executive MBA from MDI Gurgaon and is committed to delivering high-quality customer service and support while driving growth and success for the organization.
Experience
Key Account Manager
Jun 2025 — Present
Education
G.B. Pant Govt. Engineering College
Diploma, Automotive Engineering Technology/Technician
1995 — 1998
Management Development Institute, Gurgaon
MBA, Marketing & Finance
2010 — 2013
Skills
- Parts
- Balanced Scorecard
- Customer Satisfaction
- Training
- Operations Management
- Analysis
- Spare Parts
- Continuous Improvement
- Network Performance Management
- Team Management
- Management
- Crm
- Services Marketing
- Business Development
- Sales Operations
- Customer Retention
- Dealer Management
- Business Strategy
- Automotive
- Customer Service Operations
- Vehicles
- Sales
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