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Gcco Senior Executive - Operations @HBX Group
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WORK HISTORY
Gcco Senior Executive - Operations @HBX Group
Palma de Mallorca, ES
Customer service and both written and telephonic customer support worldwide ( German/ Spanish/ English/ Italian market)Support with hotel bookings and reservationsSupport for car rental, Post Sales, B2B and B2C assistance for the Car Rental Industries Management of customer claims and complaintsInterface between agencies, tour operators, final customers and suppliersNegotiations for appropiate compensation, refunds and solutionBack-office activity
EDUCATION
SSML Carlo Bo
Degree in Science of Linguistic Mediation, English and German
SSML Carlo Bo
University degree with the specialization in interpreting, English and German
Liceo A. Omodeo
Linguistic Maturity, Linguistic high school
ABOUT ANNA DELLA PORTA
I am very curious, communicative, outgoing and I enjoy interpersonal relationships and…
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