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Alexandre Zupka
Solution Architect @Johnson Controls
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WORK HISTORY
Solution Architect @Johnson Controls
Neuhausen, CH
EDUCATION
Fontys University of Applied Sciences
Bachelor’s Degree, International Business Consultancy, Academic Exchange
Ferney-Voltaire International High-School
High School, Economics and Social Sciences
OMNES Education
Bachelor of Business Administration (B.B.A.), International Finance
ABOUT ALEXANDRE ZUPKA
As a seasoned Solution Architect with expertise in customer debt collection, I bring a wealth of experience in designing and implementing scalable, efficient, and customer-focused debt collection solutions. With a deep understanding of the end-to-end debt collection process, I am skilled in identifying pain points and developing effective strategies that maximize collections while minimizing customer friction.In my current role, I have successfully led cross-functional teams in the design and implementation of debt collection solutions that have significantly improved recovery rates, reduced delinquencies, and enhanced customer satisfaction. My ability to collaborate with stakeholders and translate business requirements into technical specifications has been instrumental in delivering innovative solutions that meet and exceed client expectations.I am constantly seeking to expand my knowledge and skills in the debt collection space, staying up-to-date with the latest industry trends and regulations. My proficiency in data analysis and visualization, coupled with my strong communication and presentation skills, enables me to effectively communicate insights and recommendations to stakeholders at all levels of the organization.Overall, my goal as a Solution Architect is to help organizations streamline their debt collection processes and improve their bottom line while preserving customer trust and loyalty. If you\'re looking for a strategic partner to help you achieve your debt recovery goals, I invite you to connect with me.
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