Abhay Shegokar
LMS Administrator specializing in ComplianceWire and Docebo expertise
- Role
- Lms Administrator at US Tech Solutions
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Abhay Shegokar
Learning Management System (LMS) Specialist with 18+ years of professional experience…
Experience
Lms Administrator
Oct 2022 — Present
Responsibilities:• Leading a team of 5 associates managing ComplianceWire LMS• Works on assignments dealing with the routine and daily operation• Helps in performing manual testing of the new updates/features in LMS• Creates and updates resources to train and support learners on how to use the LMSUser Management:• Creating/modifying user profiles, allocating roles and assigning courses and quizzes to the correct target audienceCourse Management:• Test, upload, create, and manage the overall course structure and set up course programs based on specifications, while tracking course revisions and history• Builds online assessments in the LMS for courses• Works with the various departments to manage the course asset library and assignmentsUser Group:• Responsible for creating, updating and reviewing user groups• Adding users to appropriate user groupsCurriculum Management:• Responsible for creating, updating and reviewing curriculum• Adding appropriate courses to curriculum• Assignments of curriculum to users or user groupsReporting:• Responsible for creating, sharing and scheduling various reports as requested• Develops and updates standardized tools and reporting for ongoing access to learning information; generates standard and custom reports• Supporting Audits and Inspections by generating and sharing the latest training reports • Working on automation of various Compliance report using Power QueryTroubleshooting:• Solve identified LMS issues independently and act as a point of contact for support issues, which may involve dealing with the LMS vendor and other vendor support servicesProcess Improvements:• Implemented a new hire onboarding form to help identify the correct role-based curricula to assign• Assisted in the creation of on-time completion metrics• Automated Training Program Report using power query in MS Excel• Supported in seamless transition to a new document management system, bulk adding and retiring of procedures.
Education
Mumbai University
Bachelor of Science (BSc)
2007 — 2011
Bhausaheb Vartak Ploytechnic
Diploma
2002 — 2007
Shree Nutan Vidya Mandir High School
S.S.C.
1992 — 2002
Welingkar Institute of Management
POST GRADUATE DIPLOMA in BUSINESS ADMINISTRATION
2012 — 2014
Skills
- IT Infrastructure Operations
- Team Management
- Sla
- Problem Management
- Service Management
- Service Desk
- IT Service Management
- Change Management
- Incident Management
- Service Delivery
- Business Analysis
- Itil
- Networking
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