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Manager on Duty @Rogers Communications
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WORK HISTORY
Manager on Duty @Rogers Communications
ON, CA
Work with accountable leaders to help drive positive, solution-based customer interactions and experiencesEncourage and coach your team to create best-in-class customer experiences and meet business goalsReceive ongoing training and development to ensure you have all the necessary skills to support the teamSupport your store operations with a creative spirit that can adapt to an ever-changing environmentPromote Rogers & Fido brands, including Rogers MastercardEngage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messagingParticipate in community events and outreach efforts to support local small businesses.
EDUCATION
Fleming College
Postgraduate Degree
Canadore College
Postgraduate Degree
Annamalai University
Masters
Jawaharlal Nehru Technological University
Bachelor’s Degree
SKILLS
ABOUT ZAKARIYYA YOUSUF
A highly motivated IT Network professional having a successful record with over 10 years of experience; Flexible and versatile – has shown leadership skills throughout academic and professional life; Excellent communication skills with a proven track record of technical competency. Thrive in deadline-driven environments.Experience in Implementation, Configuration and Troubleshooting of Cisco Network Infrastructure/ Cisco Collaboration Endpoints and TelePresence
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