Zahrah Surratt
Patient Experience Coordinator @Penn Medicine, University of Pennsylvania Health System
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WORK HISTORY
Patient Experience Coordinator @Penn Medicine, University of Pennsylvania Health System
Responsible for real-time investigation, real-time entering, tracking, and trending patient and family feedback information in the patient feedback system• Provide written responses to patients/families in accordance with the Penn Medicine, CMS, TJC and other regulatory organization requirements• Partner with clinical and non-clinical members from all departments within Penn Medicine to drive patient and family-centered experience initiatives
ABOUT ZAHRAH SURRATT
I am currently working as the Sr. Patient Experience Coordinator at the Hospital of the…
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